Half-board can be booked for an additional charge on request (dinner at our Hotel Villa Kastelruth).

In these uncertain times it is often difficult to think about vacation and no one can plan well. Since it is difficult to assess how the situation around COVID will develop, we have relaxed the cancellation conditions for winter 2020/21.

These reservations can be cancelled

• free of charge up to 24h before the planned arrival
• for no show or early departures the entire amount will be charged

In case of a of timely cancellation, the deposit will either be credited or refunded to you for a future stay, as you prefer. In the event of travel restrictions (e.g. due to Covid) in your home country or in South Tyrol, we will of course cancel your stay free of charge up to the last minute.

Life is full of surprises. To avoid the loss of your deposit and incur a penalty in case of late cancellation or early departure caused by illness (including COVID), damage to your property, etc. we offer you the possibility to take out an online travel cancellation insurance with the company "Europäische Reiseversicherung" clicking here.